Privacy Policy
1. Introduction
This Privacy Policy explains how Mitchell Aviation Consulting Ltd (“we”, “us”, “our”) collects, uses and protects personal information when you interact with our website or contact us.
By using this website or providing personal information to us, you agree to the practices described in this Policy.
2. Who we are
Mitchell Aviation Consulting Ltd is an aviation consultancy business providing safety, human factors, and related advisory services.
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@mitchellaviation.com
3. Information we collect
We only collect personal information that you voluntarily provide, for example when you:
- Contact us by email, phone, or through a contact form.
- Request information about our services.
- Arrange or participate in meetings, workshops, or consultancy engagements.
The personal information we may collect includes:
- Name and contact details (such as email address, telephone number, postal address).
- Job title, organisation, and professional contact information.
- Any other information you choose to include in your message or documents you send us.
We do not intentionally collect special category (sensitive) personal data via the website. Please avoid including such information unless it is strictly necessary and has been agreed in advance.
4. How we use your information
We use the personal information you provide for the following purposes:
- To respond to your enquiries and communicate with you.
- To provide and manage consultancy services and any related contractual relationship.
- To maintain business records, including proposals, contracts, and correspondence.
- To comply with legal and regulatory obligations.
Where applicable data protection laws require a lawful basis (for example under UK GDPR / EU GDPR), we typically rely on:
- Performance of a contract or steps taken at your request prior to entering a contract.
- Our legitimate interests in operating and developing our business, provided your rights and freedoms are not overridden.
- Compliance with legal obligations.
5. Cookies and tracking technologies
Our website does not use cookies or similar tracking technologies for analytics, advertising, or user profiling.
Your browser or hosting environment may create basic technical logs (for example, server logs) for security and maintenance purposes. These are controlled by the hosting provider and are not used by us to identify individuals except where required for security or legal reasons.
6. How we share your information
We do not sell or rent your personal information. We may share it only with:
- Service providers who assist us in operating our business (for example, IT, email, or hosting providers), under appropriate confidentiality and data protection obligations.
- Professional advisers (such as legal or accounting advisers) where reasonably necessary.
- Regulators, law enforcement, or other third parties when required to comply with law or to protect our rights or the rights of others.
If we work with associates or subcontractors on a project, we may share your contact details and relevant information with them where necessary to deliver the agreed services.
7. International transfers
Mitchell Aviation Consulting Ltd is based in the United Kingdom, but we may communicate with clients and partners in other countries.
Where personal information is transferred outside the UK or European Economic Area, we will take appropriate steps to protect it, such as using contractual safeguards where required by applicable law.
8. Data retention
We retain personal information only for as long as necessary for the purposes described in this Policy, including:
- To respond to enquiries.
- To perform and document consultancy engagements.
- To comply with legal, regulatory, tax, or accounting requirements.
When information is no longer required, we will delete it or anonymise it in a secure manner.
9. Your rights
Depending on the law that applies where you live (for example UK GDPR / EU GDPR), you may have rights including:
- Access to the personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Deletion of your personal information, in certain circumstances.
- Restriction of or objection to certain types of processing.
- Portability of information you have provided to us, in certain circumstances.
To exercise these rights or ask questions about them, please contact us using the details in section 2. We may need to verify your identity before responding.
10. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or alteration. However, no system is completely secure and we cannot guarantee absolute security.
11. Third‑party websites
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing them with personal information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Any changes will take effect when the updated Policy is posted on the website.
13. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Mitchell Aviation Consulting Ltd
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@mitchellaviation.com